Delivery Policy

Ready in Stock:

For all ready stock products, delivery lead time is between 3 to 7 working days.

Re-upholstery:

For products where reupholsty is required, the delivery time will be 2 to 3 weeks (working days).

Privacy Policy – Urban-411: Ensuring the Security of Your Personal Information

At Urban-411, we understand the importance of protecting your privacy and safeguarding your personal information. This privacy policy outlines our commitment to maintaining the confidentiality and security of the data we collect from our customers and website visitors. Please read this policy carefully to understand how we collect, use, and protect your information.

 

      1. Information Collection and Usage:
        We may collect various types of personal information from you, including your name, contact details, email address, and other relevant information necessary to provide our services. We collect this information through our website, customer interactions, and other communication channels. We use this information to fulfill your requests, provide personalized services, improve our offerings, and communicate with you about promotions, updates, and relevant news.

      1. Data Security:
        We are committed to protecting your personal information from unauthorized access, use, or disclosure. We employ robust security measures to ensure the integrity and confidentiality of your data. These measures include encryption, access controls, regular security assessments, and the implementation of industry best practices. While we strive to protect your information, please note that no transmission or storage method is 100% secure, and we cannot guarantee absolute security.

      1. Third-Party Disclosure:
        We may engage trusted third-party service providers to assist us in operating our business and delivering services to you. These third parties may have access to your personal information only to the extent necessary to perform their services on our behalf. We ensure that these service providers are bound by strict confidentiality agreements and adhere to industry-standard data protection practices.

      1. Cookies and Tracking Technologies:
        We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience on our website. These technologies collect non-personal information such as your IP address, browser type, and operating system. They help us analyze website traffic, customize the content, and understand user preferences. You have the option to disable cookies in your browser settings, but please note that this may impact your website experience.

      1. Links to Third-Party Websites:
        Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

      1. Compliance with Legal Obligations:
        We may disclose your personal information if required by law, legal process, or government request. We will also disclose information if we believe it is necessary to protect our rights, property, or safety, or that of our customers or the public, or to prevent or investigate potential fraud or security breaches.

      1. Your Privacy Choices:
        You have the right to access, correct, or delete your personal information held by us. You may also opt-out of receiving promotional communications from us at any time. Please contact us using the information provided below to exercise your privacy choices.

    1. Changes to the Privacy Policy:
      We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

 

Contact Us:‘If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at sales@urban-411.com

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